Frequently asked questions on accidents, insurance and compensation

This page brings together general answers on road traffic accidents, work accidents, insurers, the Motor Guarantee Fund, injuries, compensation, deadlines, costs and documents in Portugal. The answers are informational only and do not replace the analysis of a specific case, which depends on the facts, the evidence available and the clinical progress.

Featured questions

Short answers to recurring questions in Portugal

These answers summarise recurring questions on road traffic accidents, work accidents and claim handling with insurers. In every specific case, the facts, the documents and the clinical progress remain decisive.

How long does the labour court take to pay compensation?

It depends on the stage of the proceedings, whether there is an agreement, the expert assessment, the decision and the payment steps. If there is a court-approved agreement, payment is usually faster than in a disputed case taken to judgment. You can compare this answer with the guide on how long the labour court takes to pay compensation (PT).

In a road traffic accident where the driver is at fault, who is liable for the damage?

As a rule, the compulsory insurance for the responsible vehicle is liable towards the injured party, without prejudice to the fact that specific liability depends on the evidence and the applicable legal framework. If there is no valid insurance or the responsible party is not identified, it may be relevant to consider the intervention of the Motor Guarantee Fund (PT).

Can I check whether a vehicle is insured using the registration number?

In Portugal, the public search is carried out through ASF, using the registration number and the relevant date. The result may indicate the insurer, the policy and the period of validity. You may also consult our guide on insurance by registration number (PT).

Does the Motor Guarantee Fund always pay in hit-and-run cases?

Not automatically. The intervention of the Motor Guarantee Fund depends on the legal framework, whether the responsible party is identified, the type of damage and the evidence available. In hit-and-run cases, it is especially important to preserve the police report, witness details, camera footage and the initial clinical documentation. Further reading: hit-and-run accident and the FGA (PT).

Should I accept the insurer's offer before clinical discharge?

An offer may be made before clinical stabilisation, but it should be assessed with caution. Before discharge, it may still be impossible to assess sequelae, future treatment, biological damage, loss of income or future expenses. See also the page on the insurer's offer in serious injury cases (PT).

Which documents should I keep after the accident?

It is advisable to keep the accident statement form, the police report, photographs, witness contacts, medical reports, test results, prescriptions, invoices, transport receipts, medical leave certificates, payslips, insurer communications and any offers received. The more organised the documentation is, the easier it is to analyse the chronology of the case.

This article is for informational purposes only and does not replace the analysis of a specific case by a lawyer.

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For institutional information, use the contacts below. The analysis of a specific case depends on the facts, the clinical documentation, the evidence available and the communications with the insurer.

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